Análise do nível de maturidade em transformação digital

EM INDÚSTRIAS DO VALE DO PARAÍBA

Abstract

With the emergence of new digital technologies such as social networks, mobile devices, big data, internet of things, artificial intelligence, the industrial sector in all areas has been investing heavily in these technologies. This investment involves transformations of core business operations and affects products, services and processes, as well as organizational structures. Adopting digital transformation (DT) and Industry 4.0 concepts is increasingly important for manufacturing companies operating in dynamic and competitive markets. The implementation of DT, to be better understood, should be considered as a “maturity” process. To this end, researchers and consulting companies have developed several Digital Transformation Maturity Models (MMTD) with the aim of helping companies diagnose their stage and guide how they should move towards leveraging a higher level of digital maturity. The project sought to understand the level of maturity in companies in Vale do Paraíba. The IMPULS model, formulated by Lichtblau, Goericke and Stich (2015), was chosen for the work, as it presents several published works with satisfactory results. 12 companies were selected, of which 6 agreed to participate by returning 16 validated forms. By analyzing the questionnaires, the companies' level of maturity in digital transformation was determined, as well as the type of company and characteristics within the applied DT maturity model. It can be concluded that analyzing a company's level of TD maturity can contribute to the assessment of its stage of evolution of industry 4.0 concepts.