IMPACT OF TRAINING AT WORK ON A FEDERAL EDUCATION INSTITUTION OF SANTA CATARINA

Abstract

This research investigated the relationship between the characteristics of the trainees, transference support, and organizational support in the impact of training at work, in a Federal Education Institution in Santa Catarina. We considered the face-to-face and distance training carried out by administrative technical staff between 2014 and 2017. The research sample had 294 employees of the institution's administrative area. The questionnaire originated from the Impact model of Abbad (1999) composed of 4 dimensions. The answers of the employees were submitted to the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), aiming at the grouping of questions and the application of multiple linear regression. Results revealed that predictor variables of the General Research Model explained together 33% of variability of Impact of Training in width. Characteristics of the trainees' and perception of acquisition of new skills showed as the main predictor, followed by transfer support. The organizational support variable did not present significant statistical influence.